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Returns
30-day returns.
A stock base shaper can be returned within 30 days after it is delivered.
The refund is the price of the shaper. Shipping is excluded. International shipping paid on the order is not refunded, and you pay to mail the shaper back.
A custom measurement is final. A custom shaper is not returned.
The shaper is for the bag named on the order. Shipping to the United States is free.
Start a return
Send the order id from your PayPal receipt. Princess Cut will reply by email.
Sent. Princess Cut will reply by email.
Check the name, email, order id, and bag, then try again.
Leave this page open for a moment, then send it again. The short wait keeps automated mail out.